Return Policy
At Poma Power Control System Private Limited , we strive to ensure that you are fully satisfied with every purchase. However, if there is an issue with your order, we’re here to assist.
Return Eligibility:
- Products must be unused, sealed, and in original packaging.
- Requests must be raised within 7 days of delivery.
- Returns are applicable only to select non-perishable items. Due to safety and hygiene concerns, baby food, supplements, and personal hygiene products are non-returnable.
Return Process:
- Email us at support@pomapowercontrolsystem.com with your order ID and reason for return.
- Our team will verify and guide you through the return procedure.
- Once we receive and inspect the item, we will initiate a replacement or refund.
Refund Timeline:
Approved refunds will be processed within 7–10 business days via the original mode of payment.